Shipping Policy

1. Processing Time: Orders are processed within 3-4 business days. After processing, we will ship your item immediately.
2. Friday Orders: Orders received on Fridays will be shipped on the following Tuesday.
3. Weekends and Holidays: Orders are not processed or shipped on weekends or public holidays.
4. Extended Processing Times: Please note that processing times may be extended during sales and holiday periods.

Shipping cost and delivery times:

UK Delivery:

• Service: For all orders within the UK, we provide a reliable tracked delivery service. This ensures that you can monitor the progress of your package from the moment it leaves our warehouse until it arrives at your doorstep.
• Charge: The cost for this service is a nominal fee of £3.50, making it both affordable and efficient.
• Timeframe: You can expect to receive your order within 2-5 working days, allowing for a prompt and convenient delivery experience.
• Free Delivery: Additionally, we offer free delivery for orders over 60 GBP, providing even greater value and savings for our customers.

International Delivery:

• Service: For our international customers, we offer a dependable tracked delivery service. This service ensures that your package can be tracked throughout its journey to your location.
• Charge: The fee for international tracked delivery is 7.99 GBP, ensuring that you receive your items securely and efficiently.
• Timeframe: The delivery timeframe for international orders ranges from 5-14 days, depending on the destination, ensuring flexibility and reliability.
• Free Delivery: We also provide free delivery for international orders exceeding 100 GBP, offering excellent value and convenience for our global customers.

The delivery times mentioned above are average estimates and can vary depending on your location and the shipping method chosen. For international deliveries, there might be delays due to customs procedures and other unexpected situations. Thank you for understanding and choosing our service.

Important Note:

• It’s crucial to ensure that all shipping details are accurate. Errors in the shipping address could lead to delays or returned packages.
• If you need your order urgently, please contact our customer service team at info@sabzkhan.com to discuss expedited shipping options.

Important information for International customers

Please review our international shipping policy and customs clearance information below:

Customs Clearance Notice:

• Please note that SABZKHAN is not responsible for any customs duties, taxes, or brokerage fees imposed by the destination country’s customs authorities.
• It is the customer’s responsibility to pay any customs duties, taxes, or other fees required for customs clearance in their country.
• For estimated customs charges and any inquiries regarding customs clearance procedures, customers should directly contact their country’s customs office.
• We will accurately declare the contents and value of the package as required by customs regulations. However, we cannot predict or control customs inspections or delays.
• If a package is undeliverable due to incorrect address provided by the customer or refusal to pay customs duties, the customer will be responsible for any return shipping costs incurred.
• Customers are advised to familiarize themselves with their country’s customs policies and regulations to avoid any surprises or delays in the delivery of their order.

By proceeding with an order through SABZKHAN, you are acknowledging and agreeing to the aforementioned terms and conditions.

Customer Service:

• For any questions or concerns regarding your order, please contact our customer service team at info@sabzkhan.com.

Your understanding and patience are greatly appreciated. Thank you for choosing to shop with us. We’re glad to have you as our customer!